Part-Time Customer Advocate/Lead Setter
Re-Bath Job Opening – Part-Time Customer Advocate/Lead Setter
Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient?
As a family-oriented, locally owned and operated franchise, Re-Bath is looking for candidates in the Columbia area who want to learn, grow, and become a key part of our team!
You never have a second chance to make a first impression. As Lead Setter, you are the first and most critical impression of Re-Bath for our customers.
Part-time position available with the potential to increase your role to full-time.
Preferred work availability on weekends, usually flexible, but roughly 10-3 on Saturdays.
Qualifications
- Friendly, enthusiastic, warm demeanor with a focus on customer service
- Professionalism in attire, attitude, and language
- Customer service: 1 year (Preferred)
- Experience working with CRM software (Preferred)
- Excellent verbal and written communication skills
- Attentive to detail with effective time management and organizational skills
Responsibilities
- Handle incoming and outgoing phone calls for prospective customers/leads, and schedule appointments for our Design Consultants to meet with customers in their homes
- Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform
- Provide assistance to customers entering the showroom
- Provide support in office administration and customer service
- Assist with events and local tradeshows as required