ServiceNow Student Intern
The Division of Information Technology is seeking a ServiceNow Student Intern for the 2017-18 school year.
- An undergraduate or graduate student at the University of South Carolina majoring in Computer Science, Business or Information Technology disciplines
- Excellent public speaking and presentation skills
- Strong attention to detail and level of accuracy
- High level of aptitude and ability to meet deadlines
- Clear understanding of basic terminology related to information technology
- Experience with Microsoft Office Suite (Visio, Project, SharePoint, Word, Excel, Outlook, Office 365, etc.)
- Knowledge of process design and process design tools preferred, but not required
The ServiceNow Student Intern will provide general administrative support to the ServiceNow Implementation team. The ideal candidate will be highly motivated, and possess strong communications, interpersonal skills and computer skills in the Microsoft Office product suite. The intern will be responsible for organizing, attending and participating in requirements gathering, design and testing, meetings with the project team. Candidate must feel comfortable speaking in front of a group or to individuals, and will communicate with employees and students across the university. The ideal candidate will be creative, highly motivated, and possess strong communications and interpersonal skills. Candidate will be responsible for preparing necessary presentation materials for meetings in consultation with the Project Manager and Business Analysts. The Intern will report to the ServiceNow Implementation Project leader.
General responsibilities will include, but are not limited to:
· Organize, attend and participate in requirements gathering, design and testing meetings with project team
· Prepare necessary presentation materials for meetings in consultation with the Project Manager and Business Analysts
· Assist in creation of project calendar, work breakdown structure, process documentation, and status reports to monitor project deadlines
· Provide administrative and clerical support as needed (making copies, updating project files)
· Monitor project checklist to ensure projects adhere to frameworks and documentation is maintained appropriately
· Distribute minutes to all project team members
· Review and proof-read documents
· Prepare draft document and project communications
Hours and Compensation:
Intern will be expected to work between 10-20 hours per week, depending on academic schedule. A minimum of 10 hours per week is required. Specific hours will be determined and agreed upon by intern and supervisor at the start of the program.