Hospitality Introduction Internship
Kalahari Resorts & Conventions
2020 College Programs
Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA Version
Kalahari Resorts & Conventions is committed to developing tomorrow’s hospitality leaders. We provide a unique opportunity that could lead to a future career at one of our four large resorts! Our internships are categorized into two different experiences - Hospitality Introduction or Level II.
Why Choose Kalahari Resorts & Conventions?
As the leader in the waterpark industry, Kalahari has been known as an innovator. As a family-owned company, you’ll get a chance to feel the presence of the family and their passion for hospitality, plus learn the inner-workings of a successful entrepreneurial brand. You could even
make a difference that becomes part of ongoing corporate policy.
To feel the brand, you must live the culture. You need to see the sense of urgency by which effective leaders live. It’s all an aligned effort to push the envelope and grow the brand – one Beyond Expectations moment at a time.
We’ll immerse you in specific University of Kalahari training, expose you to a number of new adventures and task you in with different responsibilities. We’re so much more than the #WorldsCoolestWaterparks!
Program Eligibility
To be accepted into the Kalahari College Program, applicants must meet the following requirements.
As of the starting date of the program, you must range from: recently graduated from high school in the last year, to have recently completed college in the past year.
Students must be at least 18 years of age the day they arrive at the Kalahari to begin their program.
Participation in this program also requires unrestricted work authorization. Kalahari will not assist in gaining any type of work authorization. International students should contact Alliance Abroad Group (www.allianceabroad.com) for participation information.
Program Length
Hospitality Introduction and Level II programs must be at least 60 shifts, where start and end dates might vary depending on your specific school calendar.
Hours will be varied and students will need to be available to work 40-hours per week with open availability. During an interview, positions may be - at times - offered on the spot. The expectation is that this would be your only job.
Hospitality Introduction Program
This track is a presentation of Kalahari’s brand and culture, while learning what
hospitality means to our company. This is a working internship, where you will learn
and work in a fast-paced environment. You will be expected to engage with
guests and perform the job functions of a line-level hospitality associate.
ROOMS DIVISION
Our guests are accustomed to experiencing a high-level of guest service and cleanliness during their stay. Participants will be able to ensure that guests receive that service at first contact, and that it’s maintained throughout their stay.
Positions could include:
Housekeeping, Bell Staff, Front Desk, Common Area and/or Laundry
KALAHARI EXPERIENCE CENTER (WI & OH ONLY)
We house a state-of-the-art call center for all inbound telephone communication, including the booking of many of our reservations. Working as a guide, the goal is to enhance the guest experience starting with the first call.
WATERPARK
Everyone being accepted in this department would complete a Red Cross lifeguard certification program.
A Waterpark Intern could be involved in:
Lifeguard, Waterpark Maintenance and/or Park Keeper.
FOOD & BEVERAGE
All Kalahari properties have multiple concepts, from quick service areas, coffee and scratch-pastry shop, sit-down restaurants, a beverage operation, to a full-service convention center. As a Food & Beverage Intern you will gain the unforgettable experience of being part of our front-of-the-house teams in concessions or one of our many restaurants.